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SHIPPING & RETURNS

Safely on its way.
Safely with you.

From our tin to your doorstep. Here you'll find everything about the delivery and return of your order.

1–3 business days

Usually 1–3 business days

Shipping costs at checkout

Free from €60 (DE) · €120 (EU) · €150 (SE·FI)

Returns & withdrawal

Your rights at a glance

Small capsules.
Clear answers.

So you know what to expect – from ordering to unpacking.

Delivery time

We usually deliver within 1–3 business days. What applies are the details for your specific order and delivery country – shipped climate-friendly with DHL GoGreen.

Shipping costs

Within Germany shipping is €4.90 and free from an order value of €60. To the rest of the EU a per-country price from €16.90 applies (free from €120, in Sweden/Finland from €150), and to Switzerland/Norway €23.90 / €24.90 (no free-shipping threshold). The exact amount is shown at checkout.

Delivery address

Please check your complete delivery address before purchase. You can see which delivery countries are available when you enter your address in the shop.

Your parcel

Please check your delivery on receipt. If something is damaged or an item is missing, contact us via the contact option in the shop and have your order number ready.

Sometimes it just doesn't fit.

For online purchases, consumers generally have a statutory right of withdrawal of 14 days. You'll find the conditions and exceptions in the shop's withdrawal policy.

To the shop
01

Declare withdrawal

Tell the shop clearly that you wish to withdraw from the purchase. Have your order number ready.

02

Prepare the return

Note the return address and the information in the withdrawal policy. Pack the goods securely.

03

Receive your refund

The refund is made in accordance with statutory requirements. Keep your proof of shipping.

Another question?

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